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Welcome to the Web site
containing information for HPSS Administrators.
Note: The Links on this page are restricted to HPSS customers, HPSS administrators, and HPSS collaboration members only.
Click HERE to request access if you are a HPSS customer or HPSS collaboration member.
From this page, you can access:
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How to Obtain Support
- HPSS customer support representatives
- HPSS support policies
- HPSS support procedures
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HPSS Problem/Solution Database
- List of HPSS problems/solutions
- Ask an HPSS question
- Report an HPSS problem (future)
- Check on HPSS problem status (future)
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Operational Service Bulletins, which is a repository
of information about problems HPSS customers have encountered.
HPSS Tools Repository, which contains tools that HPSS customers may find useful.
HPSS Software Problem Tracking and Reports
(PTR) , which is the
database of defects/features that have been written on HPSS software.
HPSS Software Change Requests(CR), which is the repository of change
requests written on HPSS software.
HPSS Customer Information, This is a protected area that contains
information relevant to you and your site.
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For questions about Information for Administrators, contact Jae Kerr
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| Customer Support Login |
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Request a customer support id and password.
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Change your customer support password.
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Reset your customer support password.
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Customer Reflectors
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Request to be added to the HPSS Customer Reflectors.
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